We want you to have the easiest buying experience possible. But we know you might have a few questions. Read on for details about purchasing, shipping, returns, and more.
To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout where you’ll enter your shipping and payment information.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal. You can check more at the Payment methods page.
If you order an in-stock item, we’ll ship it within 3 working days.
You will receive your tracking information within 3-5 working days. But sometimes tracking might not available if free shipping applies. In this case, please contact us at support@qualastore.com.
You can change or cancel your order within 12 hours. Please contact us at support@qualastore.com.
We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Please visit our Returns page for more information on how to initiate a return.
We offer a curated selection of premium products across various categories including home furniture, smart gadgets, pet care essentials, fashion, and award-winning e-books. Our mission is to bring you "Quality by Design"—essentials built to last.
We are here to help! You can email us anytime at support@qualastore.com. We are based in Atlanta, Georgia, and our team is ready to assist you.
We are not responsible for any custom fees once the items have shipped. By purchasing, you acknowledge that one or more packages may be shipped to you and may be subject to customs fees upon arrival in your country.
Atlanta, Ga USA If you have any questions, here are some useful links:
